Terms and Conditions.

Welcome to BY J. Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our site and purchasing our products, you agree to be bound by these Terms and Conditions.

1. General Information

  • These Terms and Conditions govern your use of the BY J website and your relationship with BY J as a customer.

  • BY J reserves the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes will indicate your acceptance of the new terms.

2. Orders

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our sole discretion, particularly in cases of inaccurate pricing, product unavailability, or if we suspect fraudulent activity.

3. Pricing and Payment

  • All prices displayed on the BY J website are in MYR and include applicable taxes unless stated otherwise.

  • Payment for your order is due at the time your order is placed. We accept various payment methods, including Visa/Mastercard credit cards and Apple Pay.

  • In the event of pricing errors, BY J reserves the right to cancel or refuse any order placed at the incorrect price.

4. Shipping and Delivery

  • We offer shipping to various locations. Please refer to our Shipping Policy for detailed information on shipping options, costs, and delivery times.

  • BY J is not responsible for any delays caused by shipping carriers or customs processes.

5. Returns and Exchanges

  • We accept returns and exchanges on most items within 7 days of receipt, provided the items are unworn, unwashed, and in original condition with all tags attached.

  • Custom or personalized items are not eligible for return or exchange.

  • Please refer to our Shipping & Returns Policy for full details and instructions on initiating a return or exchange.

6. Intellectual Property

  • All content on the BY J website, including but not limited to text, graphics, logos, images, and designs, is the property of BY J and is protected by intellectual property laws.

  • You may not reproduce, distribute, or otherwise use any content from our website without our express written permission.

7. Privacy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

  • BY J is not liable for any direct, indirect, incidental, or consequential damages arising from using our website or purchasing our products.

  • In no event shall BY J's liability exceed the amount paid by you for the product that gave rise to the claim.

9. Governing Law

  • These Terms and Conditions are governed by and construed per the laws of Malaysia, without regard to its conflict of law provisions.

  • Any disputes arising from these Terms and Conditions shall be resolved in the courts of Malaysia.

10. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at hello@byjthelabel.com