Privacy Policy.

BY J ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, billing and shipping address, phone number, and payment information.

  • Technical Data: We collect technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations and shipping updates.

  • Customer Service: We may use your information to respond to your inquiries, provide support, and handle returns or exchanges.

  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email.

  • Website Improvement: We use technical data and cookies to improve our website, customize your browsing experience, and understand customer preferences.

  • Legal Compliance: We may use your personal information to comply with legal obligations, such as responding to a subpoena or other legal requests.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with order processing, payment processing, shipping, marketing, and website analytics. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

  • Legal Requirements: We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with legal obligations, or protect the safety of our users or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owners.

4. Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You can access, correct, or update your personal information at any time by logging into your account or contacting us directly.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions. To request deletion, please contact us at [Your Contact Information].

  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly.

  • Cookies: You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. International Data Transfers

  • If you are accessing our website from outside Malaysia, please be aware that your information may be transferred to, stored, and processed in Malaysia where our servers are located and our central database is operated. By using our services, you consent to this transfer.

7. Children’s Privacy

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a revised effective date.

9. Contact Us

  • If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at hello@byjthelabel.com